Author: Broadband Hospitality
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Tech-Driven Hotel Renovations: A Guide to Enhancing Guest Experience
Here are three tech-driven hotel renovation solutions that can enhance your hotel: BBH Cast Stop guessing when it comes to in-room content! BBH Cast allows your guests to stream from thousands of apps, giving them access to the shows they’re currently “binge-watching.” They pair their phone to the TV in their room, and within seconds they can…
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IoT in Senior Living: Enhancing Safety and Operational Efficiency
Is IoT in Senior Living Communities? IoT is reinventing senior living communities with remote monitoring sensors that make it possible to monitor and manage energy use, reduce operational risk with predictive maintenance, and offer a safer experience for residents and staff. BBH’s IoT- based remote monitoring solution allows you to choose from various sensors to create a…
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How to Elevate Resident Satisfaction in Senior Living Through Technology
How to Improve the Resident Experience in your Senior Living Community From staffing issues to the shift in technology use among the new generation of seniors, the industry must utilize new technology to ensure that each resident is satisfied and safe. Here are three ways your property can use technology to provide a better resident…
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Choosing a Tech Provider: 5 Essential Questions for Hoteliers
Five questions every hotelier should consider when choosing a technology provider:1. Does the provider offer a guest-centric approach with a strong background in the industry? BBH offers 25+ years of experience in the hospitality industry. With this background comes relationships with leading technology vendors and a state-of-the-art in-house software development team. BBH has the people, the knowledge, and…
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5 Key Questions to Elevate Your Hotel’s Guest Experience
Don’t let poor internet ruin your reputation! Here are Five FAQs that can help you provide a better guest experience: Is your WIFI meeting guests’ standards? How your guests use WIFI has changed drastically in the last five years. Streaming, gaming, and video meetings are now a part of their everyday lives, and they rely on your WIFI…
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Enhancing Guest Personalization with Interactive Television Systems
3 Ways a Hotel Interactive Television Systems Can Boost Performance Personalization Personalization is a critical component in providing an exceptional guest experience. Going the extra mile and providing each guest with a personalized experience is what will keep them coming back. It is essential to recognize that each guest has a different story. Some have saved up…
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How Technology Elevates Guest Engagement in Hotels
Guest engagement doesn’t stop at the front desk! Here are four ways technology can improve your guest engagement strategy. 1. Reward Repeat Guests A loyalty program is a powerful marketing strategy to engage with hotel guests. With a loyalty program, properties can attract and retain customers by offering them discounts or rewards through a point…
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Leveraging Cost-Effective Technology to Raise Satisfaction & Efficiency
Delivering an unrivaled, top-quality guest experience remains at the forefront of successful hospitality, even during a pandemic. And, as the hospitality industry emerges from the serious impact of COVID-19, hoteliers are examining their bottom line while determining how to deliver an exceptional experience for both guests and staff. As a result, many are re-evaluating their…
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Broadband Hospitality & Eastfield Associates Announce 10-Year Tech Marketing Deal
Eastfield Associates, LLC, announced today that Broadband Hospitality has been awarded a 10-year exclusive technology marketing agreement to provide technology services to Eastfield Crossing BBH and Eastfield Associates Announce 10-Year Exclusive Technology Marketing Agreement (YOUNGSTOWN, Ohio) – October 13, 2020 – Broadband Hospitality (BBH), a preferred provider of unified technology solutions for hotels, resorts, apartment…